Contact

Questions about an order, a product, or which size fits your dog? Send us a message and we will reply within 1 business day.

Reach us directly

Postal address

Lofty Den
30 North Gould Street, Ste N 3012
Sheridan, WY 82801
United States

This is our business address, not a returns address. Please email us for a return authorisation first, as the correct return address depends on the item. See our Return & Refund Policy.

Before you write

These may answer your question faster:

• Shipping Policy, for delivery times, rates and tracking
• Return & Refund Policy, for returns, refunds and damaged items
• Terms of Service

If you are writing about an existing order, please include your order number. It is in your confirmation email.